Personal data and the Consumer Disputes Board

How we process your personal data

As our client, you need to provide certain personal data. This includes your name, personal identity number, contact details, employer and other information relating to you or your case that is necessary for us to represent you. We will also need similar information about any co-party or opposing party in a legal matter. The same applies to any children whom we represent or who are involved in a legal matter handled by us.

Under the General Data Protection Regulation (GDPR), we are required to protect this information. The information will mainly be processed in our records to assess conflicts of interest and money laundering issues, to safeguard your legal interests and for administrative matters such as invoicing.

Criteria under the General Data Protection Regulation

When we process your data, at least one of the following criteria must be met under the General Data Protection Regulation:

It is necessary to fulfil our agreement with you.
It is necessary for us to help you fulfil a legal obligation.
It is necessary to protect your interests.
It is necessary to perform a task in the public interest, for example as a public defence counsel.
You have consented to processing for a specific purpose.

If you would like to know more about the information we hold about you and how it has been used, you always have the right to request this information free of charge. At your request, we will also correct any inaccurate information. In accordance with the Rules of Professional Conduct, information about our clients is retained for ten years after the case has been closed. As a law firm, we have a duty of confidentiality in respect of all matters we have undertaken.

Disclosure to third parties

Your data may also need to be handled by one of our subcontractors providing, for example, IT or accounting services. We always have data processing agreements with these suppliers to ensure that they process your data in accordance with the General Data Protection Regulation.

If you are dissatisfied with how we process your data, you may also contact the Swedish Data Inspection Authority (Datainspektionen) and lodge a complaint. The data protection officer at our firm is CEO Alex Bloch.

If you have questions for the data protection officer or wish to request information, you are warmly welcome to contact us at reception@advokatkurage.se.

If you are not satisfied with the price of the service

The Swedish Bar Association’s Consumer Disputes Board examines disputes between a consumer (a natural person acting outside their business or professional activities) and a lawyer or law firm concerning a service provided to the consumer by the lawyer or law firm. If a client is dissatisfied with the service provided by the lawyer, the client must contact the lawyer in writing to discuss the issue and try to reach an amicable solution. If an amicable solution cannot be reached, the client may turn to the Consumer Disputes Board. This must be done in writing and within one year of the complaint being submitted to the lawyer in writing. A lawyer must first have a claim against a client for payment examined by the Consumer Disputes Board before taking any enforcement action against the client. More information is available on the Swedish Bar Association’s website.